Privacy Policy

Here at Friendly Flowers, we are dedicated to safeguarding the privacy and security of the information we gather, while also being transparent about how we collect and handle it. This Privacy Policy outlines our procedures and principles for managing the information obtained from or about you through our websites and connected online services (referred to as the 'Services').

I. INFORMATION COLLECTION

When you engage with our Services, including downloading or using our mobile applications, or even when the application runs in the background on your device, we collect the following types of information:

  1. Information provided directly by you:

    • Contact Information: This includes your name, alias, maiden name, email address, phone number, and address.
    • Sign-In Information: This pertains to your username, password, account name, and account number.
    • Profile Information and Survey Responses: This encompasses your interests, preferences, physical attributes, feedback, educational/professional details, employment history, marital status, date of birth, age, and significant dates like birthdays, anniversaries, and religious holidays.
    • Commercial Information: Records of products or services purchased, considered, or acquired, as well as other buying or consuming patterns.
    • Information about others: In cases like sending a gift directly to the recipient, we collect their name, address, email, and phone number.
    • Geolocation Data
    • Transaction and Billing Data: Bank account and payment card details (e.g., credit card number, expiration date, and security code for transaction completion), billing and delivery addresses, signature, and transaction history.
    • Correspondence sent to us.
  2. Automatically collected information:

    • Internet and electronic activity data, and other details gathered automatically from your devices and browsers.
    • This includes device type, IP address, device and advertising identifiers, time zone, location, browser type, browsing history, search history, and more.
    • In case of errors, we collect information about the error, time of occurrence, feature in use, application state, and any content provided.

We also receive similar information from other sources, including users of our Services and third-party organizations. For instance, if you access social media services through our platform, we may gather information from these third-party services.

Without this information, we may not be able to provide the requested services, and any discrepancies in services relate to the absence of this information. We may aggregate or de-identify this data, which is not subject to this Privacy Policy.

II. USE OF INFORMATION AND DATA PROCESSING OBJECTIVES

We employ and process the collected information for the following business purposes:

  • To fulfill your requests for information, products, and services.
  • To offer suggestions, recommendations, or promotional materials based on your interests.
  • To enhance and customize our Services, ensure content relevance, and maintain security.
  • To comply with legal requirements and protect our rights.

III. INFORMATION DISCLOSURE

We share information with authorized third-party vendors, corporate affiliates, in business transfers, for legal purposes, and with your consent. If you access third-party services through our platform, they may also collect information about you.

If you engage in public activities on our Services, please be cautious as the information you share may be accessed by other users.

We do not sell your information to third parties, but we do allow them to collect information through our Service for business purposes, such as advertising based on users' online activities.

IV. ADVERTISING, COOKIES, AND SIMILAR TECHNOLOGIES

We and our advertising partners use cookies and similar technologies to collect information from your browser or device. These include essential, preference, performance, and content/advertising cookies. By using our Services, you consent to their use.

V. INTERNATIONAL TRANSFERS

By using our Services, you agree to the transfer and storage of your information on servers located outside your resident jurisdiction, including the United States.

VI. CHILDREN

We do not knowingly collect or sell information from children without parental consent or as permitted by law.

VII. DATA RETENTION, SECURITY, AND INTEGRITY

Information is retained for as long as necessary, and we maintain reasonable security measures to protect it.

VIII. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy, and we recommend reviewing it regularly to stay informed of our practices.